Privacy Policy

TrustScan ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website health monitoring service.

Information You Provide

• Account information: Email address, name when you create an account
• Payment information: Processed securely by Stripe; we do not store card details
• Website URLs: URLs you submit for scanning
• Communications: Messages you send to our support team

Information Collected Automatically

• Usage data: Pages visited, features used, scan history
• Device information: Browser type, operating system, device type
• Log data: IP address, access times, referring URLs
• Cookies: See our Cookie Policy

Scan Data

When you scan a website, we collect publicly available information from that website including page content, links, images, and metadata. This data is used solely to generate your scan reports.

We use your information to:

• Provide, maintain, and improve our Service
• Process transactions and send related information
• Send you technical notices and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions
• Personalize and improve your experience

We do not sell your personal information. We may share your information with:

• Service providers: Third parties that help us operate our Service (e.g., Stripe for payments, Cloudflare for hosting)
• Legal requirements: When required by law or to protect our rights
• Business transfers: In connection with a merger, acquisition, or sale

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit (HTTPS/TLS)
• Encryption of sensitive data at rest
• Regular security assessments
• Access controls and authentication

We retain your information for as long as your account is active or as needed to provide you services. Scan results are retained according to your subscription tier:

• Free users: Last 3 scans retained
• Pro users: Full scan history retained during subscription

You can request deletion of your account and associated data at any time.

If you are in the European Economic Area, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Restriction: Request restriction of processing
• Portability: Request transfer of your data
• Objection: Object to processing of your data

To exercise these rights, contact us at privacy@trustscanaudit.com

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses approved by the European Commission.

Our Service is not intended for children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and, if the changes are significant, sending you an email notification.

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@trustscanaudit.com
• General inquiries: support@trustscanaudit.com