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Response Time
We respond within 24 hours on business days. Pro and Enterprise users get priority support.
Frequently Asked Questions
How do I cancel my subscription?
You can cancel your Pro subscription anytime from your Settings page. Your access will continue until the end of your current billing period.
Can I get a refund?
Yes! We offer a 14-day money-back guarantee. If you're not satisfied with TrustScan Pro, contact us for a full refund.
Can I scan multiple websites?
Yes! With a Pro subscription, you can monitor 1-50 websites at €99/month per site. Each site is scanned daily for compliance issues.
Do you offer enterprise plans?
Yes! Our Enterprise plan includes 50+ sites, volume pricing, SSO/SAML authentication, white-label reports, a dedicated account manager, and priority SLA. Contact us to discuss your needs.
Is my data secure?
Absolutely. We use industry-standard encryption and never share your scan data with third parties. See our Privacy Policy for details.