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Business Onboarding Guide
Everything you need to know about accessibility and compliance requirements
Why Accessibility & Compliance Matter
Legal Risk
- • 15,000+ accessibility lawsuits in US (2023)
- • Average settlement: €150K - €400K
- • 98% success rate for plaintiffs
Financial Risk
- • GDPR fines up to €20M or 4% of revenue
- • CCPA: $7,500 per intentional violation
- • 72% of enterprises require WCAG
Reputation Risk
- • 1.3 billion people with disabilities globally
- • 71% of disabled users leave inaccessible sites
- • Public lawsuits damage brand trust
Notable Fines & Settlements
Amazon (2021) - improper consent€746M
Meta (2023) - data transfers€1.2B
Nike (2021) - accessibility€6M
Domino's Pizza (2019)Supreme Court
Current Version
WCAG 2.2 Level AA (2018)
Who Must Comply
US (ADA), EU (EAA 2025), UK, Canada, Australia
4 Core Principles (POUR)
Perceivable
Info presented in ways users can perceive
Operable
UI components must be operable
Understandable
Information must be understandable
Robust
Content works with assistive tech
Key Success Criteria
- 1.1.1Non-text Content - All images need alt text
- 1.4.3Contrast - 4.5:1 contrast ratio for text
- 2.1.1Keyboard - All functionality via keyboard
- 4.1.2Name, Role, Value - Form inputs have labels
What TrustScan Monitors
WCAG Accessibility
- ✓ Image alt text (WCAG 1.1.1)
- ✓ Heading hierarchy (WCAG 1.3.1)
- ✓ Color contrast (WCAG 1.4.3)
- ✓ Keyboard navigation (WCAG 2.2.1)
- ✓ Form labels (WCAG 3.3.2)
- ✓ ARIA usage (WCAG 4.1.2)
GDPR & CCPA
- ✓ Cookie consent banner detection
- ✓ Privacy policy presence
- ✓ Security headers (CSP, HSTS)
- ✓ SSL certificate validation
- ✓ Third-party tracker inventory
- ✓ Do Not Sell link (CCPA)
External Resources
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